With its long-standing customer-first philosophy to meet the growing and discerning demands of its customers, Euro Motors Jaguar Land Rover Bahrain continues to invest in developing its expert team to equip them with the skills that the company needs. The programme, is an ongoing knowledge-development initiative spearheaded by Euro Motors, dedicated to building the technical skills of its employees for today and tomorrow.
In line with international standards, the training programme empowers Euro Motors to strive towards excellence across all its business operations while significantly contributing to uplifting the automotive workforce of the Kingdom. Due to travel restrictions, this year has been adapted to virtual learning, in line with global training protocol, to ensure the safety and ongoing learning and development of its employees with the latest skillset to cater to discerning customer's requirements.
Focusing on covering a wide spectrum of skills areas, the training programme at Euro Motors has been adapted in includes enhancing product and technical knowledge of its extensive range of vehicles, as well as an aftersales portfolio of genuine spare parts, branded goods, and customer service initiatives.
Euro Motors, recognized as an official Special Vehicles Operations (SVO) dealer, is looking into additional building technical capabilities of its certified technicians of the Special Vehicles Operations Centre that offers customers bespoke services and maintenance support. Moreover, the training is also aligned with upgrades in the Euro Motors showroom and the service area for an integrated learning experience and several more internal initiatives from Euro Motors to train, support, and make our staff more efficient.
Mr. Stephen Lay, the General Manager of Euro Motors Jaguar Land Rover, said, “Pursuing excellence is at the core of our operations and is an integral part of our customer experience through our special vehicles and highly skilled people. The high level of brand affinity that Euro Motors Jaguar Land Rover Bahrain has built over the years is a reflection of the hard work of our people and the commitment from us to invest in the longevity of our business and customer-care initiatives.”
Adding further, he said, “At Euro Motors, we endeavour to create a professional learning environment for all our employees, and the ongoing training programme is a step in this direction. By engaging our teams with innovative online and offline training and briefing sessions, we enable them to deal with customer requirements daily.”
Euro Motors is the exclusive importer and distributor for the luxury automotive manufacturer Jaguar Land Rover in the Kingdom. The company is committed to delivering world-class customer service with its long-term brand dealership initiatives of strengthening the links between training and business needs of Jaguar Land Rover customers.